Payments as a Service
Merchant Management platform
Mindgate’s Merchant Management platform offers a comprehensive solution for acquiring banks and financial institutions to manage their entire merchant portfolio, regardless of size or complexity. It supports engagement with merchants across offline (physical
stores) and online (e-commerce/ app-based) sectors and enables acceptance of various payment methods, including
cards, real-time options, and both customer and merchant-initiated payments. Additionally, the platform enables financial institutions to also manage aggregators. This versatility helps banks and financial institutions thrive in the dynamic digital commerce environment.
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Solution offerings
Merchant Management
- Merchant Onboarding
- Merchant Configuration
- Merchant Hierarchy
- Fees and Charges (MDR/MSF)
- Transaction Reconciliation
- Merchant Payouts / Settlement
- Dispute Management
- MIS and Reporting
Merchant App
- Self-Onboarding / Registration
- Service Requests creation/update
- Static and Dynamic QR generation
- Partial & Full Refunds
- Transaction tracking
- Transaction Notifications and Alerts
- Real-Time Funds sweep-in
- Complaint view / response
Merchant Portal
- Self-Onboarding / Registration
- Personal details configuration
- Sub-merchant configuration
- Service Requests creation/update
- Transaction tracking
- Refund Initiation
- MIS and Reporting
- Complaint view / response
Solution Architecture
